<p>Source: LinkedIn</p><p><strong>About TalentPop</strong><br><br>TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story.<br><br>The Role<br><br>As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To</p><ul><li>Handle all customer communication through various channels (email, chat, phone).</li><li>Answer questions and resolve issues ranging from order tracking to product returns.</li><li>Efficiently manage customer support tickets and maintain clear records.</li><li>Stay up-to-date on new products and policies to deliver a consistent experience.</li></ul><p>What You Bring<br><br>We're seeking a dedicated individual who meets the following qualifications:</p><ul><li>A minimum of 1 year of experience in a remote customer support role, ideally within e-commerce.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with platforms like Shopify, Gorgias, or other ticketing systems is a strong advantage.</li><li>A high degree of empathy, patience, and attention to detail.</li></ul><p>Our Benefits<br><br>We value our team and are committed to your success and well-being. We offer:</p><ul><li>Competitive salary with annual performance-based raises.</li><li>Paid time off and bonuses.</li><li>Comprehensive health and dental coverage or a monthly health stipend.</li><li>Flexible, fully remote work.</li><li>A supportive team culture with opportunities for professional growth.</li></ul><p>Remote Setup<br><br>To ensure you're set up for success in this role, you'll need:</p><ul><li>Your own computer or laptop (i5 processor or equivalent).</li><li>A reliable, high-speed internet connection (minimum 15 Mbps up/down).</li></ul><p>When applying, use application code: <strong>CS</strong><br><br>Ready to Join Us?<br><br>If you have a passion for customer service and the skills to thrive in a remote environment, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.</p>
752
1542
Is Remote? - False
Min Salary - None
Max Salary - None
Job Type - Remote
Organization - BNBRUN SOLUTIONS LLP
Skills - None
Total Reviews - 0
Address Line 1 - 203, Ratnanjali Square
Address Line 2 - Prernatirth Derasar Rd
City - Ahmedabad
State - Gujarat
Country - 101
Postal Code - 380015